Request information

Fill in the form below and you will be contacted by our customer service team

Installation address

Privacy policy in compliance with the General data protection regulation 2016/679/UE (GDPR)

Dear user,
your personal data, which you provide by filling in the contact form, will be processed in accordance with the laws in force and the confidentiality obligations we have always adhered to, as per the information below.
Identity and contact details of the data controller
The data controller is Alphacan srl, which you can contact at any time at the address of the registered office, located in Arco (TN), via San Sisto n. 24, or by e-mail at info@alphacan.it

What data we process, for what purposes and what is the legal basis for the processing
By filling out the contact form, we will collect and process your personal data solely for the purpose of examining and responding to your request.
In the above-mentioned cases, the processing is legitimate insofar as it is necessary to execute a pre-contractual request of the data subject (cf. Art. 6 para. 1 lit. b GDPR.).

Possible recipients or categories of recipients of personal data
The aforementioned personal data will be processed by the Data Controller by means of persons authorised to process them (i.e. persons within its organisation); should the data be processed by external suppliers, for the same purposes, the aforementioned will be duly appointed as data processors.
The dissemination of your personal data is not envisaged.

Data retention period
In accordance with the principles set out in the GDPR, your data will only be kept for the period necessary for the purposes for which it is collected and processed, and, therefore, to process your request.

What are your rights regarding your personal data
We would like to remind you that, depending on the specific processing, you have the right at any time to request access to your personal data and the rectification or deletion thereof or the restriction of the processing or to object to the processing, as well as to lodge a complaint with the Data Protection Authority, as provided for in Articles 15 et seq. of the GDPR.

Compulsory or non-compulsory provision of personal data (by law or for contractual purposes) and consequences of failure to provide them
The provision of your personal data is optional, but if you do not provide the data indicated in the contact form, you will not be able to send your request.